Software, Inc. (“ESI”) collects and
uses information through www.pump-flo.com
|What information does
ESI collect from users of the Site?
|Prior to registration, ESI does not collect information that
personally identifies you. ESI
concerning web site usage and to track use of the Site from a
particular computer. In
order to access the majority of this Site and use the services
provided, you must complete a registration form.
During registration, ESI collects information that personally
identifies you. Such
information may include your name, company affiliation, e-mail
alias, telephone number, address, fax number, IP address, user
identification password, and other information that can be connected
to you (collectively “Personal Information”).
|What are cookies and how are
|A cookie is a very small text file placed on your hard drive by a
computer server. It
serves as your identification card and is unique to you.
Cookies tell us that you returned to a specific web page on
our Site and help us track your preferences and transactional
habits. If you are a
registered user, cookies recognize your password and help us
personalize your experience at the Site by permitting our computer
server to “remember” who you are.
|By modifying your browser preferences you may choose to accept all cookies, to be
notified when a cookie is set, or to reject all cookies.
If you choose to reject all cookies you may be unable to use those ESI
services that require registration in order to participate.
Remind us of who you are. This
cookie is set when you register or log in at the Site and is modified when you
log out of the Site.
Estimate our audience size. Each
browser accessing the Site is given a unique cookie which is then used to
determine the extent of repeat usage and usage by registered users versus by
Measure certain traffic patterns, which areas of the Site you have visited, and
visiting patterns of users in the aggregate.
We use this research to understand how our users’ habits are similar or
different from one another so that we can make each new experience on the Site a
ESI might also collect IP addresses for system administration.
|How does ESI use and share my Personal
ESI uses your Personal Information to operate the Site and to store
information about use of the Site. ESI
shares your Personal Information, as follows, with certain manufacturers and
distributors whose pumps you select while using the ePUMP-FLO software.
When you select a particular pump or part from a manufacturer’s or
distributor’s catalog, ESI will note which pump or part you selected and will
make your Personal Information available via a database to the manufacturer or
distributor of that pump or part. The
manufacturer or distributor may then contact you to follow up on your interest
in the pump or part, and may contact you with other marketing or promotional
materials. ESI may also share your
Personal Information with manufacturers whose catalogs require a
prequalification process. If you
cannot access a catalog because the manufacturer requires prequalification, you
will be notified that access to the catalog is restricted and your Personal
Information will be sent to the manufacturer, who may then authorize you to
access the catalog.
|ESI also shares your Personal Information, as follows, in response
to your use of the “Hot Lead” functionality.
After you have completed the pump selection process using the
software, you may choose to submit a “Hot Lead” to the manufacturers of the
pumps that you have selected. If you
submit a “Hot Lead”, an email is sent to the manufacturers of the pumps that
you have selected notifying them that a “Hot Lead” has been submitted.
Your Personal Information is then made available to the selected
manufacturers via a secure database, and the particular pumps you have selected
are identified for the manufacturers. The
manufacturers may then contact you directly with their quotations.
|We store and disclose Personal Information as allowed or required
by applicable law or when deemed advisable in ESI’s discretion.
This means that we may make disclosures that are necessary or advisable
to conform to legal and regulatory requirements or processes and to protect the
rights, safety and property of ESI, users of this Site, and the public.
Offers from ESI and from Third Parties
|We may send you information from time to time about ESI’s
promotional offerings and products. Users
who no longer wish to receive promotional offerings and product information from
ESI may opt-out of receiving these communications by sending an email with
“unsubscribe” in the subject line to firstname.lastname@example.org.
|Manufacturers and distributors with whom we share your Personal
Information may also contact you with information regarding products that you
have viewed or selected from their electronic catalogs while using the ePUMP-FLO
software or with other marketing and promotional materials.
ESI does not control the activities of manufacturers.
If you wish to opt-out of receiving communications for manufacturers, you
should contact them directly.
reserves the right to freely use and distribute all data and statistics that are
not Personal Information (e.g., a statistic reporting that 45% of our users are
small businesses) collected from you at this Site.
|What is ESI’s policy
about allowing me to update or correct my Personal Information?
may update or edit your Personal Information when you log on to the Site, by
following the instructions that appear at that time.
|What security precautions are in place to protect
the loss, misuse, or alteration of my information?
|We take reasonable steps to protect Personal Information.
No data transmission over the Internet, however,
can be guaranteed to be 100% secure. As
a result, while we strive to protect your Personal Information, ESI cannot
ensure or warrant the security of any information communicated to or collected
at the Site, including your Personal Information.
|Questions, Comments, Concerns
|If you have any
questions or comments about our use of Personal Information, please contact us